SHIPPING & RETURNS
Shipping Policy
Shipping Methods: We offer various shipping methods to deliver your order, including standard shipping, and express shipping. The available options will be displayed during the checkout process, and you can choose the one that best suits your needs.
​
Shipping Costs: Shipping costs are determined based on the destination, weight, and dimensions of the package. The exact shipping charges will be calculated and displayed at the time of checkout. We may offer free shipping promotions or discounts on certain orders or during specific periods, which will be clearly communicated on our website.
​
Order Processing Time: Once you place an order, we will process and pack it as quickly as possible. Our typical processing time is 2-5 business days, although this may vary depending on the product and order volume. Please note that processing time does not include weekends or holidays.
Return & Exchange Policy
Eligibility: We strive to provide a hassle-free return and exchange process. If you are not satisfied with your purchase, you may be eligible for a return or exchange within [X] days from the date of delivery. The item must be unused, in its original packaging, and in the same condition as when you received it. Some items may be exempt from returns or exchanges due to hygiene, safety, or specific product restrictions.
​
Return/Exchange Shipping: You are responsible for the shipping costs associated with returning the item, unless the return/exchange is due to an error on our part or a defective product. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that the item is returned to us safely. We are not responsible for any loss or damage that occurs during the return shipping process.